Privacy Policy

Privacy Policy

Introduction

Welcome to https://marriage-counselling-sutherland-shire.thebestlocalpro.com (hereinafter referred to as “Marriage Counselling Sutherland Shire” or “we”). We are committed to maintaining a transparent and secure environment for our users, ensuring their privacy is protected at all times. This Privacy Policy explains how we handle personal data, in compliance with various international privacy laws, including but not limited to PIPEDA (Canada), Law 25 (Quebec), GDPR (EU), LGPD (Brazil), CCPA/CPRA (California), CPA (Colorado), UCPA (Utah), CTDPA (Connecticut), VCDPA (Virginia), POPIA (South Africa), and others.

Scope

This policy covers all aspects of our online presence, including our website, mobile applications, services, and products offered under the Marriage Counselling Sutherland Shire brand. It is important to note that this privacy policy does not extend to external platforms, applications, or services linked from our site, which have their own distinct privacy policies.

Processing Activities

This document outlines our data handling practices when users:

  • Utilize our digital applications and services as authorized users.
  • Access and interact with our websites, including providing personal information.
  • Receive communication from us via various channels such as emails, calls, or text messages.

Personal Data Collection

We collect multiple categories of personal data to enhance user experiences and deliver tailored services. These include:

  1. Account Information: Details associated with your registration, including username, email address, and password hashes.
  2. Payment Information: Credit card numbers, billing addresses, and transaction history for processing payments securely.
  3. Financial Information: Any financial records required to facilitate services or transactions.
  4. Purchase Information: Items purchased, quantities, and associated pricing details.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network information for analytics and service optimization.
  6. Location Data: Geographic coordinates to provide location-based services (with user consent).
  7. Feedback: User-provided comments, reviews, and responses to surveys or feedback forms.
  8. Social Media Information: Data from social media platforms when users choose to log in through these accounts for streamlined services.
  9. Product Information: Details about products viewed, added to carts, or purchased on our platform.

We gather this data through direct user input, tracking technologies, and interactions with our systems. Additionally, third-party partners may share personal data with us, adhering to their respective privacy policies.

Cookies

Marriage Counselling Sutherland Shire employs cookies to enhance user experience and analyze website performance. Cookies are categorized as Strictly Necessary for core functionality, Preferences to remember user choices, and Analytics to gather statistical data about users’ interactions. Users can manage non-essential cookies through our built-in Cookie Manager, offering control over their browsing experience.

Retention and Deletion

We retain personal data for the duration required by applicable laws and the initial purpose of collection. Once this period elapses or when purposes change, we securely delete or anonymize the data to protect user privacy.

Security Measures

To safeguard personal data, we implement robust security protocols, including encrypted communication channels and secure third-party processing partners. These measures ensure that data remains confidential and protected from unauthorized access.

Children’s Privacy

Marriage Counselling Sutherland Shire does not intentionally collect or store personal data from individuals under the age of 18. We encourage parents and legal guardians to supervise their children’s online activities and educate them about privacy practices.

Your Rights

In accordance with regional privacy laws, users have specific rights regarding their personal data:

  • Access: Retrieve and review their collected information.
  • Rectification: Correct or update inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): Request the deletion of their data, subject to legal exceptions.
  • Restriction: Limit the use of their data in specific situations.
  • Portability: Receive their personal data in a structured format, transferable to another controller.
  • Objection: Opt-out of data processing activities, where applicable.
  • Non-Discrimination: Be treated fairly without discrimination based on their privacy choices.
  • Appeals and Complaints: File formal requests or complaints with our privacy team or relevant authorities.

To exercise these rights, please contact our dedicated privacy team at your earliest convenience.

Changes to Policy

Marriage Counselling Sutherland Shire reserves the right to update this Privacy Policy from time to time. Any significant changes will be published on our website, ensuring users are well-informed about our data handling practices.

Contact Information

For any inquiries, subscription cancellations, or data-related matters, please reach out to our privacy team via email at contact@marriage-counselling-sutherland-shire.thebestlocalpro.com or by postal mail at:
Marriage Counselling Sutherland Shire, Privacy Team, [Address], [City], [Postal Code], [Country]